OUR SHIPPING POLICY

At Gold & Gems Jewelers, we source the highest quality jewelry in the United States. Our reseller network allows us to provide our customers with an unbeatable selection of pieces for all occasions. Enjoy free shipping on orders of $1500 or more, with the option to choose your preferred shipping method for orders below $1500. We are committed to transparency in our pricing, ensuring no hidden costs or overhead are added to your item’s price. Shop with us today and experience the Gold & Gems Jewelers difference, where your shipping experience is as exceptional as our jewelry.

1. Free Shipping on Orders Over $1500:
   - Enjoy complimentary shipping on all orders totaling $1500 or more.
   - Valid for standard shipping within the United States.

2. Shipping Costs for Orders Below $1500:
   - For orders under $1500, shipping costs will be calculated during the checkout process.
   - Customers have the option to choose their preferred shipping method, with associated costs clearly displayed.

3. Shipping Timeframes:
   - Standard shipping times will be communicated during the checkout process.
   - Expedited shipping options are available for customers who need their items sooner, with associated costs displayed.

4. International Shipping:
   - We offer international shipping to select countries, with associated shipping costs displayed during the checkout process.
   - Customers are responsible for any customs duties or taxes applicable to their country.

5. Order Processing and Shipment:
   - Orders are typically processed within several business days.
   - Customers will receive a confirmation email with tracking information once their order has been shipped.

6. Tracking Information:
   - Customers can track the status of their order using the provided tracking information.
   - Any concerns or inquiries about the shipment can be directed to our customer service team.

7. Address Verification:
   - Customers are responsible for providing accurate shipping information during the checkout process.
   - Verify shipping details carefully to ensure the timely and secure delivery of your order.

8. Shipping Partners:
   - We partner with reputable shipping carriers to ensure the safe and timely delivery of your jewelry.
   - Any shipping-related issues will be promptly addressed by our customer service team.